General Terms and Conditions of Grünfutter Müller
Scope
These General Terms and Conditions (hereinafter referred to as "GTC") apply to all orders placed and contracts concluded (hereinafter referred to as "Order") via the online shop of the sole proprietorship Grünfutter Müller (hereinafter referred to as "Grünfutter"). Grünfutter reserves the right to amend these GTC. The version of the GTC applicable at the time of the order shall prevail; this version cannot be unilaterally amended for this order.
Contact
Grünfutter's offer is aimed at natural persons residing or legal entities domiciled in Switzerland. Deliveries are only made to addresses in Switzerland. Invoicing is also only done to customers domiciled in Switzerland. This offer is valid as long as it is visible in the online shop and/or while stocks last. Price and product range changes are subject to change at any time. Furthermore, deviations from the stated order weight are possible due to changing product ranges and the nature of the goods. The images shown in the online shop and all product information are for illustrative purposes only and are non-binding.
Price
Prices are in Swiss francs. The price listed in the online shop at the time of ordering applies. Shipping costs are added, depending on the total weight of the order.
payment options
Payments must be made in Swiss francs. The available payment methods are displayed in the online shop. Credit cards, debit cards, and Twint are accepted. Payment is processed immediately. Prepayment is possible. In this case, the buyer is obligated to transfer the purchase price within 3 days of the contract being concluded to account CH47 0076 1648 3463 9200 1, payable to Grünfutter Müller , 8162 Sünikon. Otherwise, the order will be cancelled. The goods will be shipped on the next scheduled delivery date after payment has been received. Purchase on account is not possible.
Order
The presentation of products in the webshop is not a legally binding offer, but rather a non-binding online catalog or a non-binding invitation to customers to order the product in the online shop. An order is considered an offer to Grünfutter to conclude a contract. After submitting the order, the customer automatically receives a confirmation of receipt documenting that Grünfutter has received the order. Grünfutter reserves the right to reject orders in whole or in part without stating reasons. In this case, the customer will be informed, and any payments already made will be refunded. Further claims are excluded; in particular, reshipment of unavailable products will not be possible. Temporarily unavailable products cannot be reserved.
Contract
A contract is only formed once Grünfutter has processed the order. As soon as the order is ready for shipment, the customer will receive an order confirmation via email.
Delivery
The buyer's delivery address must be in Switzerland. Grünfutter publishes shipping dates on the webshop. Shipping usually takes place weekly on Tuesdays, Thursdays, and Fridays. Shipping breaks may occur and will be announced in advance on the webshop. Delivery is handled by third-party providers. Delivery time is 1-3 business days. Returns are not accepted. Grünfutter is not liable for damage incurred during transport. The customer assumes responsibility for the delivered products, even if they are not received directly by them. No deliveries are made on official national or cantonal holidays.
Please do not leave "hold shipment" orders with the post office if you are expecting a delivery from us. Otherwise, the packages cannot be delivered. We are not liable for damages resulting from the longer delivery time.
Returns
The buyer bears the costs for returns. Returns must be arranged in advance with Grünfutter ( kontakt@gruenfutter.ch ).
Notice of defects
If products are delivered with obvious damage to the packaging or contents, the customer must, without prejudice to their warranty rights, immediately report this to the delivery person and refuse acceptance. The customer is obligated to obtain a damage confirmation report from the delivery person. All transport damage must also be reported to Grünfutter ( kontakt@gruenfutter.ch ) immediately. Furthermore, it is the customer's responsibility to inspect the ordered products immediately upon receipt. Any defects or discrepancies from the order must be reported to Grünfutter by email at kontakt@gruenfutter.ch on the day of delivery. Grünfutter reserves the right to request proof of the defect.
limitation of liability
Claims for damages arising from impossibility of performance, breach of contract, fault upon conclusion of the contract and tort are excluded both against Grünfutter and against our vicarious agents or vicarious agents, unless there is intentional or grossly negligent action.
Applicable court and place of jurisdiction
Dielsdorf is the exclusive place of jurisdiction for all disputes arising directly or indirectly from this contractual relationship. The legal relationship is governed by Swiss law.
Contact
For any questions, please contact us by email at kontakt@gruenfutter.ch .
Privacy Policy
Grünfutter strives to ensure the availability of the online shop www.gruenfutter.ch and takes reasonable precautions to protect it from third-party interference. However, it cannot guarantee uninterrupted or fault-free operation. Nor can it guarantee that the files are virus-free. Furthermore, it cannot guarantee the absence of spamming, malicious software, spyware, hackers, or phishing attacks, etc., that could impair the use of the service, damage the customer's infrastructure (e.g., end devices, PCs), or otherwise harm the customer. The customer is responsible for the encryption of their personal data (bank transfers) and antivirus software.
These General Terms and Conditions are valid from May 1, 2023, until further notice.